Your leads could be going to your Gmail spam folder. If you locate a lead in your spam folder, follow these steps to fix the problem.
- Check the box to the immediate left of the message
- A box will appear above the inbox that is called Not Spam
- Once selected, your lead will be moved to your inbox; subsequent leads should now be sent directly to your inbox.
We apologize for any inconvenience that this may have cause. If you have any additional questions, please contact our customer service team.