We are pleased announce exciting new features available to users of the BoatWizard Plus CRM, including automatic email collection from any website in to your customer database! BoatWizard Plus is a fundamental element of the YACHTWORLD PROFESSIONAL package, helping you match your clients to boats for sale, create mail shots and keep in touch with your customers.
The new functions live on 2nd April are:
Automatic lead collection, from any website!
From 2nd April, the BoatWizard Lead Manager will be able to automatically collect inbound emails from ANY source. This includes your own website, any other website on which your boats are displayed and even the website of the builder you represent.
Immediate ALERT function by email or text
From 2nd April, the BoatWizard Lead Manager will alert you by email or text message as soon as you have a new enquiry from your own website and any other website on which your boats are displayed. Simply click on this alert to be taken to the full details, then match the client to a boat, email the specification and set yourself a reminder to contact the client again in a few days.
Faster and easier to use
On 2nd April, you will see a significant increase in the speed of all key areas. We have also moved the inbox to the homepage, so you can quickly see new enquiries and any that have not yet been answered. The new LEAD ASSIGNMENT page allows brokerage managers to view all inbound enquiries and assign them to
individual brokers or offices.
Monitor your response time
A recent industry report suggested that, in some companies, as many as half of the inbound enquiries are not dealt with in a timely manner. From 2nd April, you will be able to monitor your response time using simple reports that show the number of unanswered leads received today, leads 2-3 days old and leads older than 3 days.
Advanced reporting by source
From 2nd April, the BoatWizard Lead Manager will provide enhanced statistics for the enquiries you receive by source. This will allow you to monitor the activity generated by all of your advertising venues and help you plan where your money is most effective.
Archive your old leads
Inbox too huge? Our new archive feature allows you to move emails out of the
inbox while retaining them on the main customer record.
To find out more about how BoatWizard Plus can help you manage your customer data more efficiently, please call Alastair Walton on +44 (0)1329 222306.